Check out my blog article to find this one out, but essentially A VA provides practical, hands-on support with tasks and administration. An OBM takes a broader view, helping manage the moving parts of your business, coordinate people and projects, and improve how things work. I can provide either — or a combination of both, depending on what your business needs.
Do you work with small businesses?
Absolutely! I work with founders and small businesses that have outgrown doing everything themselves but may not yet need a full-time employee or operations manager. Support can flex around what you need, whether that's hands-on VA support, operational management or help getting things organised for growth.
Yes. In fact, this is where my approach can be particularly useful. I can take care of the practical tasks while also looking at the processes, systems and ways of working behind them — so you're not just getting things done, you're making the business easier to run.
Yes. I understand the additional operational challenges that come with running and growing a franchise business, from keeping things consistent to managing processes, projects and day-to-day support. I can provide practical operational and administrative support to help you keep things moving. Check out the blog page you might find interesting here.
No. You don't need to have it all figured out. That's what the discovery call is for. We can talk through what's taking up your time, where things are getting stuck and what support would make the biggest difference. If you'd like to understand a little more about the difference between VA and OBM check out the dedicated page here.
Support is tailored to your business rather than being a one-size-fits-all package. Depending on what you need, I can provide ongoing VA or OBM support, take ownership of specific projects or help improve the systems and processes behind your business.
Both. Some clients need ongoing support to keep the business running smoothly, while others need focused help with a particular project, process or period of change. We can work out what makes most sense for your business.